Orders and Refund
1. Orders are only considered successful upon completing payment.
2. All successful orders are non-refundable in any circumstances.
3. In case that the purchased item is out of stock, we will contact you directly and provide FULL REFUND within 14 days from the date of purchase.
4. For Monthly Subscription Box, the duration will automatically start on next month onwards following the month of purchase. Hence, you are NOT allowed to choose or skip any month.
5. For promotional products, kindly apply the discount voucher before check out and make payment.
1. For Monthly Subscription Box, it will be shipped out on the 1st of next month and the following months, depending on which package that you purchase.
2. For Limited Edition Box, it will be shipped out within 2 days after purchase date.
3. Shipping is FREE for West Malaysia while shipping fees of RM10 per shipment is applicable for East Malaysia.